Frequently asked questions
What are the delivery costs and options?
Is sistalk packaging discreet?
When will I receive my order?
How Do I Track My Order?
Our FREE GIFT & Voucher Rewards
Our FREE GIFT program (100% free, No spending required)
Working closely with our Designer business partners, we proudly offer FREE designer gifts to our subscribers and visitors.
No spending / Order required.
Just a few clicks and you get them for FREE. Just choose one designer item from Claim FREE Gift session. We have different Free Gifts to give away on a regular basis.
To claim your Free designer gift, please follow us on Facebook for updates.
• Only one Free gift each household per month
• Free gift cannot be returned for exchange
• Our monthly free gift offer is only available while stocks last
Free Gift with All orders
Discount & Gift Voucher
Discount vouchers may be made available to you by Sistalk.co.uk. They entitle you to a saving off your shopping ("the Voucher"). Each Voucher will explain the saving and how it works. They are activated by entering codes into the checkout section of Sistalk UK website towards the end of your shop.
Use your Sistalk Monster Pub
Our Best Price Guarantee
As sistalk UK / EU official site & exclusive distributor, We believe that if you order directly with us, you deserve the very best deal. Which is exactly what you’ll get with our Best Price Guarantee.
All our business partners & retailers must comply the same price/promotion rules made by us.
If you find a lower price advertised on the internet or in store for the same product, we will beat that price with extra 10% discount.
Our one year manufacturing warranty
All our products are of the highest quality and come with one-year manufacturing warranty, after the date of original purchase, against defects due to faulty workmanship or materials.
The warranty covers working parts that affect the function of the product. It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or neglect. Any attempt to open or take apart the product will void the warranty.
How return or exchange my product?
We want you to be happy with your purchases so we offer a free 365- day refund or exchange policy for all unopened and unused items.
• We cannot accept non-defective exchanges on items that have been opened.
• Used products are not be returned unless they are defective.
• Shipping charges will only be refunded in cases where our error caused the return.
• Pre-authorisation is required for all returns and exchanges.
Security and Privacy
What is your privacy policy?
We may also collect information about where you are on the Internet (such as the Web site you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your Internet service provider is located, the pages of our site that were viewed during your visit, and any search terms that you used. This information is only used for our own research and to improve our service to you.
Personal information you provide is used by us only for the following purposes:
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
Is it safe to order online?
Yes, it is safe to shop at sistalk.uk with your credit or debit card.
What will it say on my card statement?
Price Guarantee, Product Warranty & Return Policy
Our Best Price Guarantee
As sistalk UK / EU official site & exclusive distributor, We believe that if you order directly with us, you deserve the very best deal. Which is exactly what you’ll get with our Best Price Guarantee.
All our business partners & retailers must comply the same price/promotion rules made by us.
If you find a lower price advertised on the internet or in store for the same product, we will beat that price with extra 10% discount.
Our one year manufacturing warranty
All our products are of the highest quality and come with one-year manufacturing warranty, after the date of original purchase, against defects due to faulty workmanship or materials.
The warranty covers working parts that affect the function of the product. It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or neglect. Any attempt to open or take apart the product will void the warranty.
How return or exchange my product?
We want you to be happy with your purchases so we offer a free 365- day refund or exchange policy for all unopened and unused items.
• We cannot accept non-defective exchanges on items that have been opened.
• Used products are not be returned unless they are defective.
• Shipping charges will only be refunded in cases where our error caused the return.
• Pre-authorisation is required for all returns and exchanges.

Copyright © 2018 sistalk.co.uk Sistalk is a registered Trademark of Z&Z partner trading Ltd (U.K.) on behalf of sistalk. Registered Company 10952409.
All models are over 18. All rights reserved.